fbpx

FAQ's

Do you have some questions? If so this page may help! 
If not just let us know!

How do i book with MJS Entertainment?

There are 3 ways to book with MJS Entertainment.

  1. You can fill in the quote form on our website
  2. Send us an email at info@mjsentertainment.co.uk
  3. Give Marcus a call on 07800750227
Most of our bookings require a £25.00 booking fee to secure the date however with bigger packages this may increase slightly.
Yes, we can take card payments over the phone, Please call 07800750227 if you need to pay by card.
 
Please note: There is a processing fee of 3.5% to take payments over the phone.
Your full balance is due 1 month before your event date, please get in touch if you are having difficulty making that date for your payment.

Yes,  if you need to have a specific setup times and run times for the entertainment please mention this upon booking or as soon as you know.

This will ensure that we arrive on time and your whole event goes smoothly.

Yes, if you need to cancel your event for any reason we hold your booking fee and return any other monies paid.

The only time you are not due a full refund is depending on how close to the event date the cancellation is.

Please see our Terms & Conditions For more information.

I have found something else on your website, can I add this to my booking?

Yes, if you want to add a product to your event please either email or call Marcus and he would be happy to walk you through pricing or any questions.

Email: info@mjsentertainment.co.uk

Call: 07800750227

Yes, All of our equipment is PAT tested by a registered PAT tester regularly to ensure safety for all our events.

We also have £10 MILLION public liability insurance cover for your peace of mind

Safety documentation, Risk assessments, Safe Operating Procedure, Test Certificates & PAT Testing Certification can be viewed or downloaded on our documents page. 

Yes, We offer Blue Light Card Holders a 10% discount off any of our products and packages, We just need proof of entitlement and we can apply this to your quote or booking.

We do get booked up many months in advance.

However we will certainly do our best to accommodate last minute bookings but availability is subject to our current bookings and events.

We are more than happy to assist and try to find a solution if we can.

Give Marcus an email or call

Email: info@mjsentertainment.co.uk

Call: 07800750227

Our staff will dress appropriately for your function. Usually for a normal event our staff will wear our MJS Entertainment branded clothing or smart/casual clothes.